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Global VoIP phone Market- By Type (Integrated Access/Session Initiation Protocol (SIP) Trunking, Managed IP PBX, Hosted IP PBX), By Access Type (Phone to Phone, Computer to Computer, Computer to Phone), By Call Type (International VoIP Calls, Domestic Calls), By Medium (Fixed, and Mobile), By End-Use (Consumers, SMBs, Large Enterprises), By Application (IT & Telecom, BFSI, Healthcare, Government & Public Sector, Retail, Education, Hospitality), and By Region (North America, Europe, Asia Pacific, South America, and Middle East, & Africa)- Global forecast from 2020-2027.
Global VoIP phone Market Overview:
VoIP (voice over internet protocol) is a technology that focuses on IP phones and launches similar value-added services. It is a packetized and digital transmission technology based on IP technology. Its basic principle is compression and encoding processing of speech through a voice compression algorithm, and then packaging these voice data according to IP and other related protocols. It is then packetizing the data through the IP network. After transmitting to the destination, these voice data packets are stringed together, and after decoding and decompression processing, the original voice signals are restored, to achieve the purpose of transmitting voice over the IP network.
The most significant advantage of VoIP is that it can widely use the internet and the global IP interconnection environment to provide better services than traditional businesses. VoIP can cheaply transmit voice, fax, video, and data services on the IP network, such as unified messaging, virtual phones, virtual voice/fax mailboxes, number checking services, internet call centers, internet call management, video conferences, e-commerce, Fax store-and-forward and store-and-forward of various information.
Global VoIP phone Market Insights
The global VoIP phone market projected to show an influential CAGR rate in the future. It is owing to the cost-effective communication method compared to the internet and other connection, and it has a personal extension that carries office inside a wireless networked environment.
VoIP phone increases the productivity, reduce cost, effective for both large and small organizations, provide mobility to the employees and secure wireless infrastructure as employees can quickly call the clients without installing any lines and jacks.
Additionally, VoIP technology is widely used in enterprises, but home applications are gaining traction. In addition to the lack of popularization of broadband networks, there are also significant constraints on standards, functional characteristics, and architecture. The growing adoption of VoIP by enterprises is high, as the use of VoIP can significantly reduce telephone expenses. IT managers usually already have a dedicated data network and can easily use it to implement VoIP services.
Furthermore, lower costs and enhanced features such as unified messaging, personal (location-independent) phone numbers, phone books/directories, call forwarding, conferences, and other features will help create more user demand for the global VoIP phone market.
Growth Driver
Cost effective
VoIP services are very cost-effective, as all the calls are conducted on IP. These IPs are a wireless infrastructure used for co-operating networks, and the most common type is calls through IP phone cards, which are generally used for long-distance voice communications. Moreover, the advantages of cost and bandwidth make VoWLAN attractive. As IP networks and computer networks are common, and the entire network structure is open. Along with it, the cost of network deployment, terminals, and network equipment is relatively low, and users in WLAN hotspots can achieve high quality by paying minimal network fees Voice calls.
Wireless network
VoIP platform is currently an IP phone/network access device mainly used by small and medium enterprises. IP phones look and feel like regular phones, and the only difference is that they are connected to the LAN and not to the PSTN line. Through the IP phone/network interface, people can use the same terminal to access data services, real-time messages, and even web browsers. In almost the same way, as service providers begin to add data services to their wireless voice networks, mobile phones have evolved into a multifunctional communication platform.
Type Segmental Analysis
Based on Type, the global VoIP phone market classified into Integrated Access/Session Initiation Protocol (SIP) Trunking, Managed IP PBX, Hosted IP PBX. The Hosted IP PBX segment is growing and will continue to grow at a substantial rate in the forecast period. Owing to IP host-based service providers, that eliminate the installation of any jacks and lines and helps in easy calling anywhere in the world without any premises, maintenance, and training cost. Moreover, it mainly focuses on its core features without investing hugely in installing equipment.
Access type Segmental Analysis
Based on Access type, the global VoIP phone market bifurcated into Phone to Phone, Computer to Computer, Computer to Phone. The computer to computer VoIP services is showing substantial growth and will be projected to grow in the forecast period. PC to PC is carried out using a softphone executed on a PC. The caller speaks into a microphone, cell phone, or radiotelephone connected to the PC. This model cannot be extended to the general public, and it is limited to users who are familiar with computers. Using softphone client programs executed on notebooks and PDAs will become more popular as wireless data and voice access services continue to converge. Moreover, softphone helps in making communicating easy to facilitate international and domestic calls, and there is an exchange of instant messages, pictures, video calling, and integration with social media for free.
Call type Segmental Analysis
Based on call type, the global VoIP phone market bifurcated into International VoIP Calls, Domestic Calls. The domestic VoIP calls segment is expected to boost the VoIP phone market in the future. Owing to its features, such as easy to use and saves the cost of local calls. Multiple people can use it at the same time. The overall network structure is expandable and upgradeable, which facilitates the investment in phases of the project.
Medium Segmental Analysis
Based on medium type, the global VoIP phone market bifurcated into fixed and mobile. The mobile VoIP market will bolster the market growth of global VoIP phones in the forecast period. With increasing wireless communication trends in the world and with growing technology like cloud computing, 4G and 5G technology, other application like skype, Viber, Google voice will bolster the growth of the global VoIP phone market.
End-use Segmental Analysis
Based on End-use, the global VoIP phone market segmented into Consumers, SMBs, Large Enterprises. The large enterprises are expected to project a higher increase in the forecast period. Due to smooth communication between employees and customers and solve their queries to provide exceptional services. Additionally, VoIP services help in providing business continuity, increase productivity, collaborations, and also helps in strengthening the internal company process.
Application Segmental Analysis
Based on application, the global VoIP phone market IT & Telecom, BFSI, Healthcare, Government & Public Sector, Retail, Education, Hospitality. BFSI sector will lead the market global VoIP phone market. Due to its collaboration with cloud VoIP services, which improves the communication process and reduces the cost and also improves the critical function and internal connectivity that increase employees’ responsiveness and productivity.
Region Segmental Analysis
Based on geography, the global VoIP phone market segmented into North America, Europe, Asia Pacific, South America, and Middle East & Africa. The Asia Pacific region expected to grow the global VoIP market in the forecast period. Owing to, increasing penetration of cloud computing, technology advancement, increase adoption of smartphones, and many enterprises using cost-effective communication services will fuel the demand of the VoIP phone market.
Competitor Analysis
Companies such as Alcatel Lucent, AT&T, Cisco, Citrix, Deutsche Telekom, Ribbon Communication, Google, Huawei, Microsoft, Orange, Telenor, ZTE, Nextiva, RingCentral, Verizon, Vonage, 8×8, Avaya, Mitel, and Jive Communication and others are prominent player in the global VoIP market.
Key Stakeholders
- Market research and consulting firms
- Industry associations
- Global VoIP phone Services provider firms
- Research organizations and consulting companies
- Organizations, associations, and alliances related to VoIP phone
- Regulatory bodies
Recent developments
- In August 2021, Deutsche Telekom announced that it is building a 5G campus network at the Future Factory Hub, a research campus constructed at the Werner-von-Siemens Centre for Industry and Science Siemensstadt, western Berlin.
- In August 2021, Ribbon Communications Inc. announced its expansion of partnership with KGPCo, to enables KGPCo to re-sell Ribbon’s entire portfolio of Cloud & Edge and IP Optical solutions.
- In June 2021, Alcatel-Lucent Enterprise has signed an agreement with Compuage Infocom Compuage Infocom to offer ALE communication/collaboration and networking solutions across India.
The objective of the Research
- Market modeling starts with identifying a target market where historical data exists. A Market can include prediction problems, economic factors, analyzing customer behavior, and identifying new patterns from past events, which helps our client to have deep dive into the market.
- Product analysis involves steps such as examining product features, costs, availability, quality, and other aspects. Product analysis is conducted to understand potential buyers and measure competition in the market.
- Market Trend and Economic Factors Analysis helps in assessing potential changes to an economy’s inflation rate, taxes, interest rates, exchange rates, trading regulations, and excise duties that can or have a major effect on the target market.
- Market Segmental Analysis defines in-depth scenario of the target market by the process of grouping consumers into naturally existing created segments of consumers who share similar product preferences or characteristics
- The geographical mapping approach helps our clients to understand national or international markets because different consumers in different regions have different needs wants, and cultural characteristics that can be specifically targeted.
Market Modelling
By Type
- Integrated Access/Session Initiation Protocol (SIP) Trunking
- Managed IP PBX
- Hosted IP PBX Quartz
By Access type
- Phone to Phone
- Computer to Computer
- Computer to Phone
By Call type
- International VoIP Calls
- Domestic Calls
By Medium
- Fixed
- Mobile
By End-Use
- Consumers
- SMBs
- Large Enterprises
By Application
- IT & Telecom
- BFSI
- Healthcare
- Government & Public Sector
- Retail, Education
- Hospitality
- Others
By Region
- Europe
- North America
- Asia Pacific
- South America
- Middle East & Africa
Global VoIP Phone Market
Report Content
- Research Strategic Development
- Market Modelling
- Product Analysis
- Market Trend and Economic Factors Analysis
- Market Segmental Analysis
- Geographical Mapping
- Country Wise Segregation
- Research Methodology
- Identification of Target Market
- Data Acquisition
- Refining of Data/ Data Transformations
- Data Validation through Primary Techniques
- Exploratory Data Analysis
- Graphical Techniques/Analysis
- Quantitative Techniques/Analysis
- Visual Result/Presentation
- Executive Summary
- Market Insights
- Economic Factor Analysis
- Drivers
- Trends
- Opportunities
- Challenges
- Technological Landscape
- Competitors & Product Analysis
- Regulatory Framework
- Company market share analysis, 2019
- Porter’s Five forces analysis
- New Investment Analysis
- PESTEL Analysis
- Economic Factor Analysis
- Global VoIP Phone Market Overview
- Market Size & Forecast, 2016-2027
- Demand
- By Value (USD Million)
- Market Share & Forecast, 2016-2027
- By Type
- Integrated Access/Session Initiation Protocol (SIP) Trunking
- Managed IP PBX
- Hosted IP PBX Quartz
- By Access type
- Phone to Phone
- Computer to Computer
- Computer to Phone
- By Call type
- International VoIP Calls
- Domestic Calls
- By Medium
- Fixed
- Mobile
- By End-Use
- Consumers
- SMBs
- Large Enterprises
- By Application
- IT & Telecom
- BFSI
- Healthcare
- Government & Public Sector
- Retail, Education
- Hospitality
- Others
- By Region
- North America
- Europe
- Asia Pacific
- South America
- Middle East & Africa
- By Type
- Demand
- Market Size & Forecast, 2016-2027
- Europe VoIP Phone Market Overview
- Europe VoIP Phone Size & Forecast, 2016-2027
- Demand
- By Value (USD Million)
- Europe VoIP Phone Market Share & Forecast, 2016-2027
- By Type
- Integrated Access/Session Initiation Protocol (SIP) Trunking
- Managed IP PBX
- Hosted IP PBX Quartz
- By Access type
- Phone to Phone
- Computer to Computer
- Computer to Phone
- By Call type
- International VoIP Calls
- Domestic Calls
- By Medium
- Fixed
- Mobile
- By End-Use
- Consumers
- SMBs
- Large Enterprises
- By Application
- IT & Telecom
- BFSI
- Healthcare
- Government & Public Sector
- Retail, Education
- Hospitality
- By Country
- Germany
- UK
- France
- Italy
- Rest of Europe
- Company Market Share (Top 3-5)
- Economic Impact Study on Europe VoIP Phone Market
- By Type
- Demand
- Europe VoIP Phone Size & Forecast, 2016-2027
- North America VoIP Phone Market Overview
- North VoIP Phone Market Size & Forecast, 2016-2027
- Demand
- By Value (USD Million)
- North America VoIP Phone Market Share & Forecast, 2016-2027
- By Type
- Integrated Access/Session Initiation Protocol (SIP) Trunking
- Managed IP PBX
- Hosted IP PBX Quartz
- By Access type
- Phone to Phone
- Computer to Computer
- Computer to Phone
- By Call type
- International VoIP Calls
- Domestic Calls
- By Medium
- Fixed
- Mobile
- By End-Use
- Consumers
- SMBs
- Large Enterprises
- By Application
- IT & Telecom
- BFSI
- Healthcare
- Government & Public Sector
- Retail, Education
- Hospitality
- By Country
- US
- Canada
- Mexico
- Company Market Share (Top 3-5)
- Economic Impact Study on North America VoIP Phone Market
- By Type
- Demand
- North VoIP Phone Market Size & Forecast, 2016-2027
- Asia Pacific VoIP Phone Market Overview
- Asia Pacific VoIP Phone Market Size & Forecast, 2016-2027
- Demand
- By Value (USD Million)
- Asia Pacific VoIP Phone Market Share & Forecast, 2016-2027
- By Type
- Integrated Access/Session Initiation Protocol (SIP) Trunking
- Managed IP PBX
- Hosted IP PBX Quartz
- By Access type
- Phone to Phone
- Computer to Computer
- Computer to Phone
- By Call type
- International VoIP Calls
- Domestic Calls
- By Medium
- Fixed
- Mobile
- By End-Use
- Consumers
- SMBs
- Large Enterprises
- By Application
- IT & Telecom
- BFSI
- Healthcare
- Government & Public Sector
- Retail, Education
- Hospitality
- By Country
- China
- India
- Japan
- Australia
- Rest of Asia Pacific
- Company Market Share (Top 3-5)
- Economic Impact Study on Asia Pacific VoIP Phone Market
- By Type
- Demand
- Asia Pacific VoIP Phone Market Size & Forecast, 2016-2027
- South America VoIP Phone Market Overview
- South America VoIP Phone Market Size & Forecast, 2016-2027
- Demand
- By Value (USD Million)
- South America VoIP Phone Market Share & Forecast, 2016-2027
- By Type
- Integrated Access/Session Initiation Protocol (SIP) Trunking
- Managed IP PBX
- Hosted IP PBX Quartz
- By Access type
- Phone to Phone
- Computer to Computer
- Computer to Phone
- By Call type
- International VoIP Calls
- Domestic Calls
- By Medium
- Fixed
- Mobile
- By End-Use
- Consumers
- SMBs
- Large Enterprises
- By Application
- IT & Telecom
- BFSI
- Healthcare
- Government & Public Sector
- Retail, Education
- Hospitality
- By Country
- Brazil
- Argentina
- Rest of South America
- Company Market Share (Top 3-5)
- Economic Impact Study on South America VoIP Phone Market
- By Type
- Demand
- South America VoIP Phone Market Size & Forecast, 2016-2027
- Middle East & Africa VoIP Phone Market Overview
- Middle East & Africa VoIP Phone Market Size & Forecast, 2016-2027
- Demand
- By Value (USD Million)
- Middle East & Africa VoIP Phone Market Share & Forecast, 2016-2027
- By Type
- Integrated Access/Session Initiation Protocol (SIP) Trunking
- Managed IP PBX
- Hosted IP PBX Quartz
- By Access type
- Phone to Phone
- Computer to Computer
- Computer to Phone
- By Call type
- International VoIP Calls
- Domestic Calls
- By Medium
- Fixed
- Mobile
- By End-Use
- Consumers
- SMBs
- Large Enterprises
- By Application
- IT & Telecom
- BFSI
- Healthcare
- Government & Public Sector
- Retail, Education
- Hospitality
- By Country
- Saudi Arabia
- UAE
- South Africa
- Rest of Middle East & Africa
- Company Market Share (Top 3-5)
- Economic Impact Study on Middle East & Africa VoIP Phone Market
- By Type
- Demand
- Middle East & Africa VoIP Phone Market Size & Forecast, 2016-2027
- Competitor Analysis
- Company Description
- Financial Analysis
- Key Products
- Key Management Personnel
- Contact Address
- SWOT Analysis
- Company Profile
- Alcatel Lucent
- AT&T
- Cisco
- Citrix
- Deutsche
- Telekom
- Ribbon Communication
- Huawei
- Microsoft
- Orange
- Telenor
- ZTE
- Nextiva
- RingCentral
- Verizon
- Vonage
- 8×8
- Avaya
- Mitel
- Jive Communication
- Other Prominent Players
Frequently Asked Questions (FAQ):
Global VoIP Phone Market is forecast to reach USD 185 billion by 2027, after growing at a CAGR of 18.5% during 2021-2027.
Cost-effectiveness of the VoIP services and wireless network are the key factors contributing to the progress of the Global VoIP phone Market.
The Asia Pacific region will lead the global VoIP phone market in the forecast period. Increasing penetration of cloud computing, technology advancement, increased smartphone adoption, and many enterprises using economic communication services will increase the demand of the VoIP phone market.
Limited Network Speed & Security are the main challenges in the global VoIP phone market.
The global VoIP phone market is divided into fixed and mobile.
